GENERAL POLICY
- Reserved rooms will be held until 6:00 PM on the arrival date unless guaranteed.
- Check-out time: 12:00 noon.
- Check-in time: 14:00 PM.
- All rates are subject to change without prior notice.
- Deposit 50% on total room rate for guarantee reservation.
CHILDREN POLICY
Accommodation: FOC for children under 6 years old who stay with their parents, maximum 2 childrens per room.
CANCELLATION POLICY
All confirmed booking whether cancelled, Amended, Postponed, Delayed or similar will be treated as under the cancellation policy:
1/ Individuals: under 10 rooms
|
Peak & High seasons
|
Low Seasons |
| No charge if cancellation is made 14 days prior arrival date | No charge if cancellation is made 07 days prior arrival date |
| 50% charge if cancellation is made from 7 to 14 days prior arrival date | 50% charge if cancellation is made from 3 to 7 days prior arrival date |
|
Full charge if cancellation is made less than 7 days prior arrival date
|
Full charge if cancellation is made less than 03 days prior arrival date |
| No-show: full charge on all rooms and reserved services. | |
2/ Group:
| Peak & High seasons | Low Seasons |
| No charge if cancellation is made 45 days prior arrival date | No charge if cancellation is made 30 days prior arrival date |
| 50% charge if cancellation is made from 30 to 45 days prior arrival date | 50% charge if cancellation is made from 14 to 30 days prior arrival date |
| 75% charge if cancellation is made from 14 to 30 days prior arrival date | 75% charge if cancellation is made from 7 to 14 days prior arrival date |
| Full charge if cancellation is made less than 14 days prior arrival date | Full charge if cancellation is made less than 07 days prior arrival date |
| No-show: full charge on all rooms and services reserved | |